Retail Manager

9

EARLY SALARY

3 - 4 L

SENIOR SALARY

10 - 12 L

ACADEMIC PRESSURE

Medium

JOB PRESSURE

High

As a retail manager, you will be responsible for the supervision of retail outlets, which include sales, staff, stock and resources management.  Though the education requirements vary from one company to the next, one retail organisation might require more education than another.

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What do they do?

A Retail Manager's work typically involves:
  • Training and managing your staff
  • Planning, and maintaining financial record
  • Managing customer queries and complaints
  • Maximising sales and profitability
  • Determining and meeting sales targets
  • Preparing material for promotion
 

Besides managing a store/ unit, a Retail Manager is also expected to oversee and manage:
 
  • Manpower Cost 
  • Attrition solutions 
  • Culture within the unit
  • Coach and train executives 
  • Performance management 
  • Engagement 
  • Start-up hiring 
 
In addition, Retail Managers are also expected to support the a strong management team in the geography of store managers, department managers and team leaders. Also, he/ she has to perform the role of Process Compliance, as under:
 
  • Working with the management team to ensure compliance of basic people processes
  • Managing situations with a varied workforce
  • Grooming and Uniform
  • Coaching Logs
  • Discipline & attendance 
  • Performance & integrety issues
  • Emergencies
 
 

Skills Needed

The skill set required to become a successful Retail Manager are:
 
  • Excellent IT and numerical skills
  • Great verbal communication skills
  • Good team working and organisational skills
  • Confidence and commercial awareness must be your strong point
  • Excellent multi-tasking abilities
 

How do I get there?

A Bachelor's degree is considered a must, preferably in business, accounting, marketing or management as they apply to the retail environment. Store managers who wish to propel themselves past the store level and into the corporate sector can pursue a Master's degree in  the same fields as mentioned above.
 
You can either gain on the job experience or you can opt in for an MBA and gain the technical know-how required to understand merchandising. In addition, you can enrol yourself into a management trainee program that is going to equip you with the basics required to operate in a  retail environment.
 

Typical day in the life of a Retail Manager

The day typically begins before the store opens, wherein the Retail Manager plans the day and targets for self and team. This is followed by a briefing process to the employees about the predetermined tasks. As the day progresses, the Retail Manager has to prepare material for promotion. And throughout the day, he/ she has to be involved with review of  customer comments, feedback, analys salese, promotions and profit.
 

Pros & Cons about this career

This is a job that allows you to be as creative as you want The hours are flexible The job is perfect if you like interacting with co workers and customers
Dealing with the upper management and insubordinate workers sometimes tends to be problematic

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